Khalti Digital Wallet

Senior Officer - Bank & Corporate Operations

Khalti Digital Wallet

Senior Officer - Bank & Corporate Operations

Khalti is a mobile wallet, payment gateway & service provider in Nepal. Launched in January 2017, Khalti is one of the leading online payment solution in Nepal. It allows users to pay for a range of services like basic utility payments, hotel bookings, movie and domestic flight tickets, events and many more. 

We offer payment solution to over hundreds of merchants across Nepal and provide seamless payments using ebanking, smart banking, cards, and wallet. Being not just limited to mobile app users, Khalti has more than 8000 POS and Agent Network providing Khalti services to end users.

Khalti is home to some of the brightest minds in the country, which includes a team of highly skilled developers and interactive marketers. Our solution-oriented approach makes us reliable for any and all kind of service you might require from Khalti with the best user experience possible.

Our goal is to simplify lives of people by bringing financial inclusivity to every individual in Nepal and take the payment industry from offline to online through best practices.

Khalti is a mobile wallet, payment gateway & service provider in Nepal. Launched in January 2017, Khalti is one of the leading online payment solution in Nepal. It allows users to pay for a range of services like basic utility payments, hotel bookings, movie and domestic flight tickets, events and many more. 

We offer payment solution to over hundreds of merchants across Nepal and …

Senior Officer - Bank & Corporate Operations

Views: 2089 | This job is expired 2 years, 1 month ago

Basic Job Information

Job Category : Banking / Insurance /Financial Services > Business/Product Development, Corporate, Market Development (Banking), Relationship
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Bakhundole, Lalitpur
Offered Salary : Negotiable
Apply Before(Deadline) : Mar. 20, 2022 23:55 (2 years, 1 month ago)

Job Specification

Education Level : Graduate (Masters)
Experience Required : More than or equal to 4 years
Professional Skill Required : Public Relations Management Communication Data Analysis Interpersonal Skills
Other Specification

At least 4 years of experience in the Financial Service sector along with a minimum of 2 years preferably relevant experience in Digital Financial Service including the Payment Industry and aware of the digital payment system.

SKILLS:

  • Communicate effectively to convey the information to the clients.
  • Excellent persuasion skills are required to work with different clients.
  • Desire to achieve goals.
  • Extremely inspired and dedicated person with proven analyzing and analytical skillsets. 
  • Expert in keeping and developing a good relationship with client and colleague.
  • Relevant knowledge of current organizations related to business and financial institutes.
  • Ability to coordinate with every client to solve issues related to the services immediately.
  • Creative approach, with the ability to anticipate challenges and develop new relations; 

KNOWLEDGE

Sound knowledge of Digital Company, Fintech Ecosystem, Digital strategy, Software Vendors related to Cooperative, Microfinance, and other Financial Institute also NRB Directives and practices of Nepali Companying industry. 


Job Description

  • Establish effective communication with all BFI, Cooperatives, Service APIs, and Remittance clients.
  • Understand and execute the operational procedures for onboarding, engaging, activating, and growing the Fund mobility and service consumption.
  • NRB Daily and Monthly Reporting in coordination with the Compliance department. 
  • Ensure MOU closure of Banks, Bank Transfer, and Service API partners, Remittance, Cooperatives, and Micro Finance Institutions. 
  • Provide assistance during the onboarding process of Bank Transfer and Service API partners, Remittance, Cooperatives, and Micro Finance Institutions Clients that includes:
  • Creating a virtual chat group for instant communication
  • Providing UAT account in the staging server and forwarding credentials
  • Ensuring proper and instant response from technical team members during the testing of API.
  • Creating a Live account and adding services and commission as per the agreement. And provide live account credentials. 
  • Ensure the recovery of API Integration cost/AMC and share the report with the finance department. 
  • Maintain physical and e-filing of the signed agreement and share with the department members. 
  • Regular follow-up for account activation and ensure to upsell the revenue-generating services to all the existing clients considering their service scope and need and make a report.
  • Address the overall operational issues of the partners and escalate technical and account-related issues as and when required to ensure a timely response.
  • Plan for the joint promotion with the onboarded cooperatives and microfinance institutions. 
  • Draft MoU for new leads with proper service and commission requirements.
  • Follow-up with all existing Micro finances, Cooperatives, and Software vendors to analyze and implement their needs of concern.

Applying Procedure:

Interested candidates are requested to send their recently updated resume to [email protected] along with a cover letter mentioning their work and academic credentials.

Note: While sending your CV via mail please mention the position you are applying for

OR,


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