We are a Travel Agency based on Mid Baneshwor. We are currently looking for the dedicated and energetic candidates for the following position:

Customer Service Representative (Field Visit)

Views: 1872 | This job is expired 2 years, 2 months ago

Education Level	:	School (Slc/ See)
Experience Required	:	Not Required
Professional Skill Required	:	Marketing Leadership Management Communication Interpersonal Skills

Contact potential or existing customers to inform them about a service using scripts
Answer questions about Repayment Plan
Ask questions to understand customer requirements and close there Issues
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet Customer quota and facilitate future sales Keep records

Note: Candidates should own a two wheeler with a valid license.

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

This job has expired.